Inspired New Zealand Travel respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website or when you otherwise provide personal data to us via other means e.g. telephone and email.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
This includes data relating specifically to your identity, such as your first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
This includes data relating to how you may be contacted, such as your billing address, delivery address, email address and telephone numbers.
This include data relating to your means and methods of payment, such as your bank account and payment card details.
This includes data relating to the transactions you have carried out with us, such as details about payments to and from you and other details of products and services you have purchased from us.
This includes more technical data that we may obtain when you make use of our website, such as your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
This will include your email address that we receive when you make an enquiry on our website.
This includes information about how you use our website, products and services.
We also collect the following special categories of personal data about you.
Details about your:
We collect and process the above data only where it is strictly necessary to do so in order to deliver the travel service that you have purchased. Furthermore, we will only collect and process the above special categories of sensitive personal data where you have provided us. This information is for the purposes of preparing your travel arrangements.
You are not under any obligation to consent to us processing your sensitive personal data. However, without your consent, we won’t be able to make the necessary arrangements to provide the travel services that you have booked or are attempting to book
If you are happy to consent to our use of your sensitive personal data, you will also be able to withdraw your consent at any time.
We use different methods to collect data from and about you including:
You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by phone, email or otherwise. This includes personal data you provide when you:
Automated technologies or interactions
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.
We collect this personal data by using cookies and other similar technologies. Eg. CrazyEgg, Google Analytics and Google Tag Manager
We may receive personal data about you from various third parties as set out below:
(i) analytics providers such as Google and Bing based outside the EU;
(ii) advertising networks such as Google Ads based outside the EU;
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for and further purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
We strive to provide you with choices regarding certain personal data uses. You can make certain decisions about your personal data by contacting us at firstname.lastname@example.org
Booking Terms & Conditions:
All pricing is in New Zealand Dollars and includes 15% GST (Goods & Services Tax).
Pricing is subject to availability and confirmation of the stated itinerary at time of booking. If we are unable to confirm the stated hotels and services, we will endeavour to confirm substitutes at similar rates, however additional costs may apply.
Rental Car Terms & Conditions:
Inclusions: unlimited kilometres, airport/ferry collection fee, full insurance (subject to reduced excess), front windscreen cover, personal accident insurance, guaranteed replacement vehicle in case of accident.
Exclusions: insurance excess reduction of $345.00 including GST (note, standard insurance excess is $3,450.00 including GST), bond, petrol costs, one way fee ($57.50), optional extras, (all additional expenses to be paid direct)
We do require a non-refundable deposit of NZD$250.00 per person before we go ahead with securing any reservations.
In addition, some of our suppliers may require further deposits to cover their strict cancellation policies, in this case we would advise you at the time of quoting and confirming your itinerary.
The balance of your booking would be required 45 days prior to your travel date. If you book inside 45 days, full payment would be required at time of booking.
Payment can be made by electronic wire transfer and should include the additional NZD $25.00 bank fee. We also accept Visa and Mastercard at an additional fee of 3.1%.
Bank Account Details
Bank Name & Address: Westpac Bank, Mid City Queen Street, Auckland, New Zealand
Account Name: Inspired New Zealand Travel
BSB Number: 03-0296
Account Number: 0011146-000
Swift/Routing Code: WPACNZ2W
We are happy to amend your itinerary and dates, however please keep in mind that some of the original services may not be available for your new dates, which may incur additional costs for substituted services. Amendment fees may apply with multiple changes.
Once Confirmed Non-refundable Deposit of NZD $250.00 per person
Inside 45 – 21 Days A Cancellation fee of 30% of your total booking value will apply, along with any cancellation fees applied by our accommodation, sightseeing and other providers.
Inside 20 – 8 days A Cancellation fee of 50% of your total booking value will apply, along with any cancellation fees applied by our accommodation, sightseeing and other providers.
Inside 7 Days Full Cancellations, 100% charge
We will however do our very best to recover and minimise these cancellation fees but recommend that you purchase Travel Insurance to cover yourself.