LUXURY ESCAPES

Booking Terms & Conditions:

Currency

All pricing is in New Zealand Dollars and includes 15% GST (Goods & Services Tax).

Pricing

Pricing is subject to availability and confirmation of the stated itinerary at time of booking.  If we are unable to confirm the stated hotels and services, we will endeavour to confirm substitutes at similar rates, however additional costs may apply.

Rental Car Terms & Conditions:

• At the time of collection, clients are required to present a credit card in their name. A minimum of NZD100 bond will be charged plus the total value of any optional extras (if taken)
• Budget Rent a Car accepts American Express, Visa, MasterCard or Diners Club. Payments in cash or by Debit Card are not accepted.
• One way rental fee of $57.50 applies to all one way rentals less than 7 days
• 3 day minimum hire one way in each island for all car groups.
• Hotel deliveries and picks are on request only, Monday to Friday 8.30am – 4.00pm
• An International Driver’s License is required if the hirer’s license is in a language other than English.  Minimum age is 21 years.

Inclusions: unlimited kilometres, airport/ferry collection fee, full insurance (subject to reduced excess), front windscreen cover, personal accident insurance, guaranteed replacement vehicle in case of accident.

Exclusions: insurance excess reduction of $345.00 including GST (note, standard insurance excess is $3,450.00 including GST), bond, petrol costs, one way fee ($57.50), optional extras, (all additional expenses to be paid direct)

Payment Policy

We do require a non-refundable deposit of NZD$250.00 per person before we go ahead with securing any reservations.

In addition, some of our suppliers may require further deposits to cover their strict cancellation policies, in this case we would advise you at the time of quoting and confirming your itinerary.

The balance of your booking would be required 45 days prior to your travel date.   If you book inside 45 days, full payment would be required at time of booking.

Payment can be made by electronic wire transfer and should include the additional NZD $25.00 bank fee.   We also accept Visa and Mastercard at an additional fee of 3.1%.

Bank Account Details

Bank Name & Address: Westpac Bank, Mid City Queen Street, Auckland, New Zealand

Account Name: Inspired New Zealand Travel

BSB Number: 03-0296

Account Number: 0011146-000

Swift/Routing Code: WPACNZ2W 

Amendments

We are happy to amend your itinerary and dates, however please keep in mind that some of the original services may not be available for your new dates, which may incur additional costs for substituted services.   Amendment fees may apply with multiple changes.

Cancellation Fees

Once Confirmed               Non-refundable Deposit of NZD $250.00 per person

Inside 45 – 21 Days          A Cancellation fee of 30% of your total booking value will apply, along with any cancellation fees applied by our accommodation, sightseeing and other providers.

Inside 20 – 8 days             A Cancellation fee of 50% of your total booking value will apply, along with any cancellation fees applied by our accommodation, sightseeing and other providers.

Inside 7 Days                      Full Cancellations, 100% charge

We will however do our very best to recover and minimise these cancellation fees but recommend that you purchase Travel Insurance to cover yourself.